Shipping Policy
At Metroclassy, we are committed to delivering your orders safely and on time. Our shipping policy ensures a smooth and hassle-free shopping experience for our customers.
Shipping Locations
Currently, we ship only within India. As we grow, we aim to expand our shipping to international destinations. Any updates to this policy will be communicated to our customers in advance.
Delivery Time
We strive to deliver your order within 10-15 business days, depending on the location. Please note that delivery timelines may vary based on your shipping address and external factors such as holidays or unforeseen delays.
Shipping Charges
- Standard Shipping: Shipping charges are calculated during checkout based on your location and order size.
- Free Shipping: Orders above a certain amount (specified at checkout) qualify for free shipping. Excluding COD (Cash On Delivery) all payment methods qualify for free shipping.
Order Tracking
Once your order is dispatched, you’ll receive a tracking ID. You can easily track your order status directly on our website by entering the tracking ID in the Order Tracking section. Please ensure your shipping address is accurate to avoid delays.
Handling Time
Orders are typically processed within 1-2 business days after payment confirmation. You will be notified once your order is packed and ready for shipment.
Shipping Carriers
We partner with reliable courier services to ensure your orders are delivered securely and efficiently.
Missed Delivery or Incorrect Address
Please double-check your shipping address while placing the order. Metroclassy is not responsible for delays or lost shipments due to incorrect addresses provided by the customer. If a delivery attempt is missed, our shipping partner will attempt a re-delivery or provide options to collect the package from their nearest facility.
Contact Us for Shipping Queries
If you have questions or concerns regarding shipping, please reach out to us at:
- Email: contact@metroclassy.com
- Phone: +91 88128 88298
Changes to the Shipping Policy
Metroclassy reserves the right to modify the shipping policy at any time. Updates will be posted on our website, and customers will be notified as necessary.